Monday, August 17, 2009

Letter & Response to The Grove

Here is the letter I wrote to The Grove (as talked about in the post "Doors Open-Global Warming Activated" below) followed by their response. It's a start.

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To Whom It May Concern:

Recently, I was in LA and visited The Grove. I love The Grove and was very happy to be there. That was until I walked by Crate and Barrel and felt this huge blast of cold air. I realized that they had their air conditioner on full blast with the doors open! Then I looked around and many stores were doing the same thing! Anthropologie had an entire glass wall open!!

Did you know that according to the US Department of Energy, heating and cooling systems emit tons of carbon dioxide into the air each year giving a hand global warming!"

It's like a refrigerator...every time you open the fridge door, the cool air that is keeping our food cold seeps out, while the warm air from our room seeps into the fridge, warming our food and causing the fridge to work harder which in turn uses more energy. Now, because the fridge is working harder to cool off the warm air we just let in, the coils in the back of the fridge heat up causing the room to get warmer therefore requiring us to turn on our A/C. It's the same concept for cooling the outdoors.

In New York City, there is a law against this practice. I'm wondering if this is something that The Grove's management could enforce.

Thank you for your attention to this matter.

Meredith Forbes

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Dear Ms. Forbes:

Thank you so very much for taking the time to submit your feedback regarding your recent experience at The Grove. We appreciate your concern for the environment and the information you have provided regarding US Department of Energy requirements. Your feedback has been provided to The Grove property managment team for review of current and desired practices. The Grove is dedicated to providing a safe and entertaining environment for our guests, and your feedback is greatly appreciated.

If we may be of further assistance, please do not hesitate to contact us at 323-900-8000. Thank you, and we look forward to seeing you again soon at The Grove.

Best,

Kellee Mendoza
Corporate Director, Guest Services

2 comments:

The Absurdist said...

Hi. I just found your blog through that Brutalism thing and am loving it so far. Great stuff!

In fact, I didn't realize that the law to ban air conditioning the sidewalk had passed here in NYC. A nudge from you and a couple seconds on Google turned up Local Law 38 of 2008 which states that any store over 4,000 square feet is forbidden to have its doors ajar or open while an air conditioner is running inside. Several of the shops on my commute do this (and it drives me nuts for all the reasons you stated, and more) so now I'll have official backing when I politely ask that they cut it out.

Keep up the good work!

The Green, The Bad and The Ugly said...

Thank you!!